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Managed IT support & cyber security for UK businessesYou Run Your Business.
We Run Your IT: Securely.

For small and medium-sized UK businesses. Our engineers look after your Microsoft 365 or Google Workspace, laptops, backups and security, with monitoring and patching running around the clock. Priced per user per month.

Supporting businesses across the UK from our Brighton office.

We support businesses in most industries, including manufacturing, construction, logistics, wholesale and retail, recruitment, the motor trade, hospitality, professional services, accountants, law firms and charities. See where we work

Platforms we work with and accreditations we hold

Microsoft
Partner
Google
Partner
Apple
Authorised
DELL
hp
Lenovo
Barracuda
Acronis
Ubiquiti
n
-able
e
exclaimer
Cyber
Essentials
LIVINGWAGE
Employer
Living Wage
Employer

What clients say

Black Sheep Support stepped in and completely overhauled our IT setup. They implemented professional solutions tailored to our business, ensuring security, reliability, and efficiency. Thanks to their expertise, we now have a robust IT infrastructure that allows us to operate with confidence and professionalism.
OliverCo-Owner and Managing Director, EVO Logistics
Thank you for your amazing proactiveness, Black Sheep team! You've made such a positive impact, we're all loving our new email signatures. They've truly elevated our professionalism and brand consistency. Your attention to detail and quick implementation have been outstanding!
ChristinaCEO, First AI

IT shouldn't be a headache.

Most IT support is reactive: you call them when things are already broken. We do things differently.

Our RMM (remote monitoring and management) tooling monitors and patches every device 24/7 and raises alerts to our helpdesk. A failing disk, a backup that stopped or a laptop that has missed its updates gets picked up in office hours, usually before anyone notices.

  • An engineer answers the phone, not a call centre.
  • A fixed monthly price per user.
  • A quarterly review on what is ageing, what is at risk and what to budget for.
How managed IT support works

A week of support

People in office hours. Tooling around the clock.

A week of support at Black SheepDevices are monitored and patched around the clock, every day. The helpdesk is open Monday to Thursday 08:45 to 17:00 and Friday 08:45 to 16:00. Windows updates install on Monday and Thursday evenings, with a restart window on Friday afternoon.00:0006:0012:0018:0024:00MonTueWedThuFriSatSun
Helpdesk Monday to Thursday 08:45 to 17:00, Friday 08:45 to 16:00. Windows updates Monday and Thursday evenings, restarts Friday from 15:00. Critical patches within 14 days.

How we take on a new client

Three steps, the same for every business we take on.

  1. Stage 1

    Audit

    • Microsoft 365 or Google Workspace settings and licences
    • Laptops, servers, backups and network
    • What is risky, and what you pay for but do not use

    You get: A written plan and a per user quote

  2. Stage 2

    Secure and stabilise

    • MFA, Defender and device encryption switched on
    • Intune baselines for every device
    • The things that keep breaking, fixed

    You get: A security baseline you can show an insurer

  3. Stage 3

    Monitor and manage

    • Helpdesk Mon to Thu 08:45 to 17:00, Fri to 16:00
    • Every device monitored and patched, 24/7
    • A named engineer and a quarterly review

    You get: IT that stops being a topic

What we do

Managed IT, security, Microsoft 365 and Google Workspace for businesses across the UK, priced per user.

Managed IT Support

An engineer on the phone, not a ticket number. Helpdesk Monday to Thursday 08:45 to 17:00 and Friday 08:45 to 16:00, with every device monitored and patched 24/7. Priced per user per month, quoted after a short discovery call.

Learn more

Cyber Security

Security in the base price, not a bolt-on. Microsoft 365 Business Premium set up properly: MFA, Conditional Access, Intune baselines and Defender. Add Defender Monitoring, or a 24/7 SOC powered by Barracuda XDR.

Black Sheep Cyber

Cloud Services

Off the old server. We move files and email into Microsoft 365 or Google Workspace, retire servers you no longer need, and use Azure only where it earns its keep.

Learn more

Consultancy

Advice from the people who do the work. A fractional vCISO for boards, insurers and customer security questionnaires, plus IT plans and budgets.

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AI Adoption

Copilot, set up safely. Before Microsoft 365 Copilot goes live, we check who can see what in SharePoint and Teams so it does not surface files people should not see.

Learn more

Hardware & Infrastructure

Laptops, networks and Wi-Fi. Laptops and desktops supplied and set up through Intune and Autopilot, plus switches, Wi-Fi and firewalls installed and looked after.

Learn more

On Google Workspace? You are just as welcome.

We support Microsoft 365 and Google Workspace businesses on the same terms and the same per user pricing. For Google Workspace that means 2-Step Verification enforced for everyone, sensible sharing controls on Drive, Gmail protection and SPF, DKIM and DMARC, phones and laptops managed, and Gmail and Drive backed up outside Google. Nobody has to move platform. Google Workspace management

Engineers who explain things plainly.

We right-size your Microsoft or Google licences, keep your devices patched and your backups tested, and tell you straight what needs spending and what does not. The initial term is 36 months, stated on the quotation. Shorter terms are available on request. Your tenant, domains and admin accounts stay in your name, with a documented handover if you leave.

08:45 to 17:00
UK-based helpdesk, Monday to Thursday
08:45 to 16:00 Friday
24/7
Devices monitored and patched
Microsoft & Google
Microsoft Solutions Partner, Modern Work, and Google partner
Certified
Cyber Essentials. Also a Living Wage Employer